About American Call Solutions
Founded by Customer Service Professionals Who Understand Businesses Needs
When you partner with American Call Solutions, you're working with a family-operated contact center that understands what it takes to represent your brand with professionalism and care. We serve clients across healthcare, service, and technology industries nationwide, delivering reliable call center solutions that strengthen customer relationships.
We were founded by customer service professionals who saw a need for contact centers built on transparency, reliability, and measurable outcomes. Every call we handle reflects those principles, and every client relationship we build is rooted in partnership.
Our core values drive everything we do: responsiveness that keeps your customers satisfied, professionalism that protects your reputation, and partnership that aligns our success with yours.
Discover how we support businesses nationwide with customer service solutions that deliver results.
Who We Are
Rooted in Texas with a Growing National Presence
Headquartered in Kingsville, Texas, we've built our reputation on long-term client relationships and a commitment to tailored service. Our team combines community roots with national reach, supported by remote agent teams who bring local knowledge and dedication to every interaction.
When you're serving customers across time zones you need a company that provides flexible, responsive support your business needs to thrive. Our secure, HIPAA-compliant systems ensure data protection, giving you peace of mind while we handle your customer touchpoints. We're proud to support businesses across the country, helping organizations grow through exceptional customer experiences.
Learn more about how we can support your team.
We Never charge per-minute rates & have No long term contracts
Where Tailored Scripts Meet Dedicated Account Management
Our experienced team knows that no two businesses are alike, which is why we customize scripts, integrate with your technology, and assign dedicated account managers to every client. We treat your customers as if they were our own, ensuring every interaction reflects your brand and values.
- Licensed and HIPAA-compliant to protect sensitive client and patient information
- Tailored scripts and tech integration designed around your business goals
- Dedicated account managers who understand your unique business environment
- Long-term partnerships built on measurable outcomes and transparent communication
- Family-operated approach that prioritizes reliability and responsiveness
Learn more about our team and why businesses trust American Call Solutions to handle every customer touchpoint. Contact us today to explore how we can become an extension of your operation and deliver the professionalism your customers deserve.